FAQs

What currency are the prices listed on the site?
All prices are in USD. 

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 working days of production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 10 business days please email us at Contact@thevegilante.org

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. Return shipping is at your own cost, but once we have received the product we will refund the full amount of your original purchase. Please Include your full name and order number with the returned parcel.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty before it has been shipped out to you. If the item has already been sent, please use our simple return system to get a full refund.

I have entered an incorrect address what do I do now?
Simply reply with your order confirmation details to Contact@thevegilante.org updating your shipping to the correct destination within 24 hours of your order being received and once printed, your items will be redirected to you. No refund can be issued after the 24 hours of an incorrect submission.

How long does shipping take?
Shipping times vary as we ship worldwide from different fulfillment centers based on your location. Due to global issues caused by the carnist Covid pandemic, average shipping times are 15-21 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make this world a more awesome place! Please send an email to Contact@thevegilante.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the issue clearly.

Thanks!

JOIN THE VEGILANTE ?!